Our five Total Commitments are designed to address the needs and interests of our stakeholders.


2018 Responsible business report

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Protecting people

Protecting people

Our number one priority is to protect the health, safety and wellbeing of everyone connected to our business.

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Developing people

Developing people

We’re nurturing an inclusive work environment where everyone can gain the skills they need to achieve their personal ambitions and drive the business forward.

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Improving the environment

Improving the environment

We’re acting to combat climate change by reducing our carbon emissions and we’ll continue innovating to reduce air pollution, plastic use and waste.

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Working together with our supply chain

Working together with our supply chain

We’ve built loyalty with our trusted supply chain partners and use local resources wherever possible. This ensures consistent quality, innovation and sustainability.

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Enhancing communities

Enhancing communities

We’re engaging with communities, consulting on our projects, employing locally and working with schools and colleges to create opportunities.

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Protecting people

Protecting people

Our number one priority is to protect the health, safety and wellbeing of everyone connected to our business.

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Developing people

Developing people

We’re nurturing an inclusive work environment where everyone can gain the skills they need to achieve their personal ambitions and drive the business forward.

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Improving the environment

Improving the environment

We’re acting to combat climate change by reducing our carbon emissions and we’ll continue innovating to reduce air pollution, plastic use and waste.

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Working together with our supply chain

Working together with our supply chain

We’ve built loyalty with our trusted supply chain partners and use local resources wherever possible. This ensures consistent quality, innovation and sustainability.

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Enhancing communities

Enhancing communities

We’re engaging with communities, consulting on our projects, employing locally and working with schools and colleges to create opportunities.

MSG_Icons
Protecting people

Protecting people

Our number one priority is to protect the health, safety and wellbeing of everyone connected to our business.

MSG_Icons
Developing people

Developing people

We’re nurturing an inclusive work environment where everyone can gain the skills they need to achieve their personal ambitions and drive the business forward.

MSG_Icons
Improving the environment

Improving the environment

We’re acting to combat climate change by reducing our carbon emissions and we’ll continue innovating to reduce air pollution, plastic use and waste.

MSG_Icons
Working together with our supply chain

Working together with our supply chain

We’ve built loyalty with our trusted supply chain partners and use local resources wherever possible. This ensures consistent quality, innovation and sustainability.

MSG_Icons
Enhancing communities

Enhancing communities

We’re engaging with communities, consulting on our projects, employing locally and working with schools and colleges to create opportunities.

Our Total Commitments are aligned to the UN's Sustainable Development Goals to end poverty, protect the planet and ensure prosperity for all.  

Every two years we consult our stakeholders to find out which responsible business issues they consider material to our business.

2018 Materiality findings  

About each Total Commitment...

Protecting people
Developing people
Improving the environment
Working together with our supply chain
Enhancing communities

Integrity
Protecting people

In 2018 we reduced our number of RIDDOR accidents by 10%.

Material issue 

Health and safety

Sustainable Development Goal

Goal 082x

Protecting people performance

KPI 2018 Performance 2018 Target Performance against target
Accident frequency rate (AFR)¹ 0.08
(2017: 0.09)
0.1

1 The number of RIDDOR reportable accidents multiplied by 100,000 and divided by the number of hours worked. RIDDOR is The Reporting of Injuries, Diseases and Dangerous Occurences Regulations 2013.

 

Achieved or exceeded target  Within 10% of target  10% or lower than target

Empowerment
Developing people

265 apprentices and new graduates in 2018, and 82 participants in our leadership development programme.

Material issues 

Training and developing employees
Employee engagement
Diversity and inclusion
Sustainable Development Goals

Goal 082xGoal 102x

Developing people performance

KPI 2018 Performance 2018 Target Performance against target
Voluntary employee turnover 12.5%
(2017: 11.4%)
Below 12%

Number of training days per employee 3.2 days
(2017: 3.3 days)
4.5 days

 

Achieved or exceeded target  Within 10% of target  10% or lower than target

TC Enviroment
Improving the environment

We've reduced our carbon emissions by 54% since 2010. 

Material issues
Climate change
Waste management
Sustainable Development Goals

Goal 112xGoal 122xGoal 132x

Improving the environment performance

KPI 2018 Performance 2018 Target Performance against target
(Increase)/reduction in total carbon emissions (3%) 
(2017: 8%)
5%
year on year
Waste diverted from landfill 95%
(2017: 89%)
94%

 

Achieved or exceeded target  Within 10% of target  10% or lower than target

TC Supply Chain
Working together with our supply chain

2,343 of our subcontractors enjoy preferred status because of their high performance.

Material issue
Supplier engagement
Sustainable Development Goals

Goal 112xGoal 122x

Working together with our supply chain performance

KPI 2018 Performance 2018 Target Performance against target
Percentage of total spend covered by Group-wide agreements 69%
(2017: 77%)
78%

Number of suppliers participating in the Supply Chain Sustainability School 2,116
(2017: 2,059)
1,700

 

Achieved or exceeded target  Within 10% of target  10% or lower than target

TC Communities
Enhancing communities

Our Basworx social enterprise in Basildon celebrated its two-year anniversary in 2018 with its 5th new cohort of trainees.  

Material issues
Opportunities for young people
Community engagement
Sustainable Development Goals

Goal 082xGoal 112x

Enhancing communities performance

KPI 2018 Performance 2018 Target Performance against target
Number of qualifying projects using LM3² 39
(2017: 10)
80% of qualifying projects
Considerate Constructors Scheme average score 39.8/50
(2017: 39.8/50)
3 points above CCS Partners' average score (39.1 in 2018)
2 Local Multiplier 3 (LM3) is a tool which measures how every pound spent by the Group with suppliers, subcontractors and employees can benefit the local community.  It does this by calculating where and how the money is re-spent and what proportion remains local.

 

Achieved or exceeded target  Within 10% of target  10% or lower than target